Terms & Conditions

We recommend making reservations as early as possible to secure your preferred vehicle and service time. A minimum of 24 hours' notice is required for cancellations or changes to a confirmed reservation.

Last-minute bookings or changes may be accepted subject to vehicle and chauffeur availability.

Clients who need to cancel a reservation must provide at least 24 hours' notice before the scheduled pickup time.

When a cancellation is made with the required 24-hour notice, the applicable refund will be processed according to the original payment method or billing arrangement.

Cancellations made with less than 24 hours' notice may be subject to the full fare price, and the amount paid may be non-refundable.

Failure to arrive for a scheduled pickup, or failure to cancel within the required notice period, may be treated as a no-show and may result in the full fare being charged.

Skyline Limo allows a 15-minute grace period for standard pickups.

Clients are expected to be ready at the agreed pickup location and time. Additional waiting time may result in extra charges, depending on the booking and circumstances.

For airport pickups, waiting arrangements may vary depending on the airport, flight status, and the specific service booked.

The fare confirmed at the time of booking applies to the scheduled service unless additional services, waiting time, route changes, or other chargeable requests are added.

The full fare price applies where a cancellation, no-show, or late change falls outside the applicable cancellation period.

Any additional charges will be communicated to the client whenever reasonably possible.

Alcohol may be permitted in certain vehicles or services where legally allowed and approved by Skyline Limo.

Alcohol-related services may be subject to additional charges.

Clients must comply with all applicable laws and must not provide alcohol to anyone who is legally prohibited from consuming it. Skyline Limo reserves the right to refuse alcohol service or terminate a trip where passenger conduct creates a safety, legal, or property concern.

Skyline Limo provides professional transportation services designed to offer clients a safe, comfortable, punctual, and premium travel experience.

Our services may include airport transportation, private transfers, corporate transportation, special-event transportation, and other pre-arranged limousine services.

We make reasonable efforts to provide the vehicle and chauffeur confirmed at the time of booking. In exceptional circumstances, Skyline Limo may substitute a comparable vehicle when necessary.

Clients and passengers are expected to treat Skyline Limo vehicles, chauffeurs, and property with care and respect.

Passengers must follow all applicable safety instructions and applicable laws while travelling. Smoking, vaping, excessive mess, or any conduct that causes damage to the vehicle is prohibited unless expressly permitted by Skyline Limo.

A cleaning fee of $250–$300 may be charged when a vehicle requires additional cleaning because of excessive spills, food, bodily fluids, smoking, or other passenger-related mess.

Additional charges may also apply where a passenger causes damage to the vehicle or its equipment. The amount of any damage-related charge will depend on the nature and extent of the damage.

If a client leaves a personal item in a Skyline Limo vehicle, we will make reasonable efforts to locate and return the lost item upon the client's request.

Clients should contact Skyline Limo as soon as possible and provide sufficient details to help identify the item. Any applicable delivery, shipping, or return costs may be the responsibility of the client.

Skyline Limo is not responsible for personal belongings that are left unattended or lost during a trip.

Skyline Limo operates its transportation services under applicable requirements and maintains commercial automobile insurance coverage for its vehicles and operations.

All passengers are expected to follow applicable safety requirements and chauffeur instructions during the trip.

Payment may be completed online or through an invoice, depending on the booking arrangement.

Unless otherwise agreed in writing, applicable charges must be paid according to the payment terms provided at the time of booking.

By submitting payment or confirming a booking, the client acknowledges and accepts these Terms & Conditions.

Any changes to the pickup location, destination, passenger count, vehicle requirements, or scheduled time should be communicated as soon as possible.

Changes may be subject to availability and additional charges. Skyline Limo reserves the right to revise the booking price where the requested changes materially affect the original reservation.

Skyline Limo expects respectful conduct from both passengers and chauffeurs. We reserve the right to refuse service or end a trip where a passenger behaves in a threatening, abusive, unsafe, or unlawful manner.

No refund may be issued where a trip is ended because of serious passenger misconduct, safety concerns, or unlawful activity.

Skyline Limo makes every reasonable effort to provide punctual service. However, delays may occur because of traffic, weather, road closures, accidents, airport conditions, mechanical issues, or other circumstances beyond our reasonable control.

Skyline Limo will make reasonable efforts to minimize the impact of such circumstances and maintain communication with the client where possible.

By booking or using Skyline Limo's services, the client confirms that they have read, understood, and agreed to these Terms & Conditions.

Skyline Limo reserves the right to update these Terms & Conditions from time to time. The version published on this website at the time of booking will generally apply to that reservation unless otherwise agreed.